Penn State Virtual Reference Service: Annual Statistics
Fall 2010/Spring 2011
Annual Summary
Exit Survey & Comments
Fall 2010
Semester Summary
Exit Survey & Comments
Spring 2011
Semester Summary
Exit Survey & Comments
Fall 2009/Spring 2010
Annual Summary
Exit Survey & Comments
Fall 2009
Semester Summary
Exit Survey & Comments
Spring 2010
Semester Summary
Exit Survey & Comments
Fall 2008/Spring 2009
Annual Summary
Exit Survey & Comments
Fall 2008
Semester Summary
Exit Survey & Comments
Spring 2009
Semester Summary
Exit Survey & Comments
Fall 2007/Spring 2008
Annual Summary
Exit Survey & Comments
Fall 2006/Spring 2007
Annual Summary
Exit Survey & Comments
Fall 2005/Spring 2006
Annual Summary
Exit Survey & Comments
Fall 2004/Spring 2005
Annual Summary
Exit Survey & Comments
Fall 2003/Spring 2004
Annual Summary
Exit Survey & Comments
Fall 2002/Spring 2003
Annual Summary
Exit Survey & Comments
VRS Exit Survey Form
Reference Question Analysis
VRS and Instruction: A Question Analysis (2004)
Fall 2002 Question Analysis & Lankes/McClure Typology
VRS Task Force
VRS Task Force Charge 2004
Guidelines for Chat Virtual Reference Service
(06/04)
About the Penn State Virtual Reference Service
Last Updated 2/2010.
VRS statistics and web site compiled and maintained by Mary Frances McLaughlin and Susan Ware. Please send comments and questions about this site to
Penn State VRS
.