VRS Fall
2004/Spring 2005 Exit Survey*
Respondents’ Status
|
|
|
|
|
|
|
66% |
|
|
19% |
|
|
8% |
|
|
6% |
|
No answer |
1% |
Survey Questions
|
% YES |
|
|
|
Did the Virtual Reference Service meet your needs?
|
90% |
Would you use the Virtual Reference Service again?
|
96% |
Did you find the Virtual Reference Service easy to use?
|
95% |
|
When are you most often online doing your research? |
|
|
|
|
|
8AM - 5PM |
27% |
|
|
37% |
|
9PM - 12AM |
30% |
|
12AM - 6AM |
4% |
|
No answer |
2% |
|
How did you hear about the Virtual Reference Service? |
|
|
|
|
|
Web Link |
56% |
|
Advertisement |
2% |
|
Workshop, Teacher |
26% |
|
Friend, Colleague |
2% |
|
Other |
12% |
|
No answer |
2% |
|
*Total Respondents = 409 |