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Exit Comments

VRS Fall 2006/Spring 2007 Exit Survey*

Respondents’ Status
Penn State Undergraduate	65%
Penn State Graduate Student	17%
Penn State Faculty or Staff	6%
Non-Penn State	9%
No answer	3%

Survey Questions	% YES
Did the Virtual Reference Service meet your needs?	89%
Would you use the Virtual Reference Service again?	93%
Did you find the Virtual Reference Service easy to use?	93%

When are you most often online doing your research?
8AM - 5PM	23%
5PM - 9PM	39%
9PM - 12AM	30%
12AM - 6AM	5%
No answer	3%

How did you hear about the Virtual Reference Service?
Web Link	53%
Advertisement	2%
Workshop, Teacher	26%
Friend, Colleague	1%
Other	14%
No answer	4%

*Total Respondents = 389

Exit Comments

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