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Exit Comments

VRS Fall 2007/Spring 2008 Exit Survey*

Respondents’ Status
Penn State Undergraduate	56%
Penn State Graduate Student	22%
Penn State Faculty or Staff	9%
Non-Penn State	10%
No answer	2%

Survey Questions	% YES
Did the Virtual Reference Service meet your needs?	90%
Would you use the Virtual Reference Service again?	95%
Did you find the Virtual Reference Service easy to use?	94%

When are you most often online doing your research?
8AM - 5PM	22%
5PM - 9PM	34%
9PM - 12AM	36%
12AM - 6AM	4%
No answer	4%

How did you hear about the Virtual Reference Service?
Web Link	61%
Advertisement	2%
Workshop, Teacher	16%
Friend, Colleague	3%
Other	16%
No answer	2%

*Total Respondents = 251

Exit Comments

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