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Exit Comments

VRS Fall 2008/Spring 2009 Exit Survey*

Respondents’ Status
Penn State Undergraduate	52%
Penn State Graduate Student	24%
Penn State Faculty or Staff	12%
Non-Penn State	11%
No answer	1%

Survey Questions	% YES
Did the Virtual Reference Service meet your needs?	90%
Would you use the Virtual Reference Service again?	95%
Did you find the Virtual Reference Service easy to use?	97%

When are you most often online doing your research?
8AM - 5PM	29%
5PM - 9PM	36%
9PM - 12AM	30%
12AM - 6AM	5%
No answer	0%

How did you hear about the Virtual Reference Service?
Web Link	60%
Advertisement	2%
Workshop, Teacher	7%
PSU Faculty/Staff	16%
Friend, Colleague	3%
Other	9%
No answer	3%

*Total Respondents = 520

Exit Comments

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