VRS
Fall 2008 Exit Survey*
Respondents’
Status
|
|
|
|
|
|
|
55% |
|
|
23% |
|
|
12% |
|
|
9% |
|
No answer |
1% |
Survey Questions
|
% YES |
|
|
|
Did the Virtual
Reference Service meet your needs?
|
91% |
Would you use
the Virtual Reference Service again?
|
96% |
Did you find
the Virtual Reference Service easy to use?
|
97% |
|
When are you most often online doing your research? (more than one choice permitted; total responses: 363) |
|
|
|
|
|
8AM - 5PM |
29% |
|
|
34% |
|
9PM - 12AM |
32% |
|
12AM - 6AM |
5% |
|
No answer |
0% |
|
How did you hear about the Virtual Reference Service? |
|
|
|
|
|
Web Link |
62% |
|
Advertisement |
2% |
|
Workshop, Class |
9% |
|
PSU Faculty/Staff |
16% |
|
Friend, Colleague |
1% |
|
Other** |
8% |
|
No answer |
2% |
|
*Total Respondents =
265 |
|
**Other: graduate class, accident, google, tutorial, spillproof
mug |