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Exit Comments

VRS Spring 2009 Exit Survey*

Respondents’ Status
Penn State Undergraduate	50%
Penn State Graduate Student	25%
Penn State Faculty or Staff	13%
Non-Penn State	12%
No answer	0%

Survey Questions	% YES
Did the Virtual Reference Service meet your needs?	90%
Would you use the Virtual Reference Service again?	95%
Did you find the Virtual Reference Service easy to use?	98%

When are you most often online doing your research? (more than one choice permitted; total responses: 363)
8AM - 5PM	29%
5PM - 9PM	37%
9PM - 12AM	28%
12AM - 6AM	6%
No answer	0%

How did you hear about the Virtual Reference Service?
Web Link	57%
Advertisement	2%
Workshop, Class	5%
PSU Faculty/Staff	17%
Friend, Colleague	5%
Other**	10%
No answer	4%

*Total Respondents = 255

**Other: graduate class, accident, google, tutorial, spillproof mug

Exit Comments

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